Total Wine & More is seeking a talented Digital Product Manager (Digital/Ecommerce) to join our growing Digital team in our Boca Raton, FL office. Our team leads our Total Wine & More website, mobile apps, and related digital channels. Our purpose is to build a trusted destination where a personalized experience helps customers be confident explorers and purchasers both in-store and online. We are passionate about digital experiences, energetic design thinkers, self-driven technologists, and smart strategists. We are committed to delivering a best-in-class e-Commerce experience, as well as provide customers an enhanced experience for when they enter our stores. This role will report into Director, Digital Product Management.

You will

Apply your deep knowledge of consumer and technology trends to shape a vision for experiences that drive the customer journey.
Work cross-functionally with developers in our Agile teams and communicate with our partners in operations, merchandising and marketing.
Partner with our engineering teams to articulate your vision and support translating that into simple, intuitive stories and user flows
Manage stakeholders’ expectations and communicate effectively
Understand the market needs, competitive landscape, and data to determine the Minimum Viable Product
Communicate direction and priorities to the development and QA teams, and work closely with Developers, QA engineers, UX/UI Designers, and partners to build high-value features that meet customer needs and drive sales.
Advocate for the end-user and stakeholder by developing a deep understanding the user needs
Work with the scrum team to continuously assess progresses, next steps and share on process improvement
Formulate tests and hypothesis through customer research and A/B tests
Write, communicate and accept detailed user stories, and manage backlog by prioritizing and grooming stories based on business value and strategic priorities
Identify opportunities, risks, constraints and dependencies in collaboration with the scrum team to prioritize and refine user stories
Define KPIs to assess the value of the features delivered and drive business value

You will come with

5+ years minimum experience with 3+ years in Digital or e-Commerce product management within mobile applications and web
Bachelor’s degree in business or computer science
Agile product management experience
Demonstrated experience in building compelling mobile app, digital web and mobile experiences focused on responsive technologies
Experience delivering on insights obtained through customer research and interaction data by driving product vision and strategy to position our digital products alongside
Proven success with using data to power innovation with strong insight and analysis skills
Working with our engineering teams, that vision you clearly articulated will need to turn into simple, intuitive stories and user flows
You have demonstrated record of success collaborating on and launching successful features
MBA or other advanced certification preferred
Experience managing software development tools (JIRA, Confluence) is a plus

We offer

Paid Time Off (PTO)
Generous store discounts
Health care plans (medical, prescription, dental, vision)
401(k), HSA, FSA, Pre-tax commuter benefits
Disability & life insurance coverage
Paid parental leave
Pet insurance
Critical illness and accident insurance
Discounted home and auto insurance
College tuition assistance
Career development & product training
Consumer classes
& More!

Grow with us

Total Wine & More is the country's largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at www.TotalWine.com/About-Us/Careers!

Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More. Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

Total Wine & More

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