The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees delivers lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Background/IRC Summary:

The International Rescue Committee (IRC) helps people affected by humanitarian crises to survive, recover, and gain control of their lives. Founded at the call of physicist, humanitarian—and refugee—Albert Einstein in 1933, the IRC is now at work in over 50 crisis-affected countries, over 40 US cities, as well as communities throughout Europe and the Americas. We deliver lasting impact by providing health care, helping children learn, and empowering individuals and communities to become self-reliant, always seeking to address the inequalities facing women and girls.

In 2021 the IRC and partners reached over 31.5 million people in countries affected by crisis. We are committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

Major Responsibilities:

• With direction from the Workplace Solutions Manager maintains the appearance and operations of the New York headquarter office.

• Perform repairs, which include but are not limited to patching/painting, lock removal/installation, troubleshooting electrical and plumbing issues, assembling furniture, and other maintenance/general repairs as needed.

• Perform weekly facility assessments and generate reports. Proactively identify potential risks and advise Workplace Solutions Manager on the best approach to resolve matters.

• Collaborate closely with construction and maintenance service providers and IRC employees; help bring project to completion.

• Develop and maintain strong professional working relationships with Chanin building management and maintenance contractors to ensure outstanding services are provided in a timely manner.

• Respond promptly to assigned work orders from employees via ServiceNow software application.

• Conducts daily AM and PM sweeps of the office which include restocking and organizing pantries, print stations and meeting rooms.

• In regular communication with Events Associate to ensure conference set-up needs are met.

• Provide proactive support to maintain HQ security system. Coordinates with the Receptionist to create access cards for new employees, retrieve access cards from departing employees, and review data when necessary.

• Assist with incoming/outgoing mail processing and distribution.

• Ship domestic and international packages via FedEx, DHL, and USPS.

• Support inventory management by monitoring supply levels for office, pantry, shipping, and security supplies.

• Assist AV/IT teams to troubleshoot basic equipment problems for audio-visual and conference room communication systems when needed.

• Other related facilities and operations tasks and projects as requested by the Workplace Solutions Manager.

International Rescue Committee

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Workplace Solutions Associate (Facilites)