About ProviderTrust

ProviderTrust was founded in 2010 with a mission to create safer healthcare for everyone through OIG and state Medicaid exclusion monitoring. Today, the organization has developed the industry’s most accurate dataset for ongoing exclusion monitoring and primary source verification, serving the nation’s top health systems, payers, and pharmacy organizations. Our solutions monitor employees, vendors, provider networks, licenses, credentials, and more for OIG and state Medicaid exclusions, sanctions or disciplinary actions, license expirations, or suspensions. With 100+ team members, our Nashville-based company has consistently been recognized as one of the Best Places to Work by Modern Healthcare, Inc. Magazine, and the Nashville Business Journal. To learn more, visit [providertrust.com].

Job Description

Reporting to the manager of Systems Engineering, the Site Reliability Engineer guides the creation, installation, and support of computing systems and cloud infrastructure used by ProviderTrust. You are responsible for considering the overall impact of technical infrastructure on the company. Using SRE best practices, responsible for the availability, latency, performance, efficiency, change management, monitoring, and capacity planning of all ProviderTrust systems.

Suggested Skills and Experience

Designing and maintaining secure Linux web servers
Experience with managing networks
Designing secure Docker containers according to best practices
Container orchestration technologies like Kubernetes, ECS, etc.
Cloud based IaaS (AWS strongly encouraged)
Designing and maintaining a monitoring environment like Splunk, Nagios, CloudWatch (Splunk strongly encouraged)
Automated configuration management tools like Puppet, Ansible, Terraform, Cloudformation (Terraform strongly encouraged)
Distributed revision control tools (GitHub strongly encouraged)
Continuous integration and continuous deployment tools like Jenkins, GitHub Actions (GitHub Actions strongly encouraged)
Strong competency in at least one major scripting or programming language (Golang strongly encouraged)
A passion for learning and keeping up to date with the latest tools and technologies
A strong work ethic and attention to detail
Hybrid work model

Duties and Responsibilities

Consults and assists with the architecture for ProviderTrust computing systems, application infrastructure, and deployment methods
Assess, design, and evaluate systems following Non-Abstract Large Scale Systems Design (NALSD) with a focus on reliability
Design and implement observability
Define and measure reliability goals: SLIs, SLOs, and error budgets
Eliminate toil as defined by the SRE book

What It's Like to Work Here

At ProviderTrust, we recognize that experience is built in a number of ways. If you have relevant skills that are not reflected in your resume or your experience doesn’t match our exact requirements, we welcome your candidacy and encourage you to share more. We champion building a team that embodies empathy, equity, respect, and inclusivity while actively supporting our community, clients, partners, and friends. We value differences of opinion and embrace unique perspectives. We desire an environment that allows all team members to bring their whole selves to work unashamedly. We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. ProviderTrust is an equal opportunity employer.

To be great at ProviderTrust, we find our team members have these things in common:

Gain energy from working in a fast-paced, creative environment
Decision-making that employs a blend of data-driven insights and intuition
Ability to multitask and handle multiple projects concurrently
Resilience and positivity, able to address setbacks and bounce back quickly
Resourcefulness, discovering creative ways to get things done
Joy in making an immediate and positive impact
Diverse interests that are welcomed and extend beyond our organization

Things That Make Us A Great Place To Work

Hybrid schedule: 3 days in office
Competitive base salary and incentive package with 401k matching, HSA employer contribution, and company-paid life and disability insurance
Medical, dental, and vision benefits: PT pays 80% of your premiums. We also offer access to a range of free mental health and well-being resources.
Unlimited PTO, 11 paid holidays, and a flexible work schedule
Internal professional growth, development, and mobility
Daily all-company morning huddles to sync up across the business
In-office experience: fully stocked kitchen, ergonomic desk setup, dog-friendly, and many celebrations!
Remote experience: home office set-up with technology provided, remote-friendly meetings and celebrations, and interest-specific Slack channels for connecting across teams
Fitness stipend, wellness program, and cell phone reimbursement
Voted one of the Best Places to Work by the Nashville Business Journal (2015 – 2019)
Inc. 5000 list of the fastest-growing private firms in the U.S. (2016-2020)

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance

Compensation package:

Bonus opportunities
Semiannual bonus

Schedule:

Monday to Friday

Work Location: Hybrid remote in Nashville, TN 37203

ProviderTrust jobs

Site Reliability Engineer