Job Description

Nordstrom is a leading fashion retailer that has offered the very best of what is on-trend for men, women, and children since 1901. We are also building the future of retail, enabled through technology and revolutionizing the modern shopping experience, where we focus on our customers and how they shop in a digital-first world and in our stores. As a Sr. Product Manager within the Product Management organization, Customer Experience Team, you’ll play a critical role in this revolution through shaping and executing our digital asset strategy and elevating our digital presence at Nordstrom.

The Sr. Product Manager leverages their demonstrated product management experience to drive innovation, enhance user experiences, and lead cross-functional teams in optimizing the lifecycle of Nordstrom’s digital assets. You’ll work across industry-leading digital asset management solutions, such as Adobe AEM Assets, and proprietary applications to power the content pipeline that supports Nordstrom and Nordstrom Rack. Success in this position requires previous experience in digital asset product management and a balance of strategic thinking with tactical execution, with the ability to drive products from conception to implementation and continued evolution.

RESPONSIBILITIES

Digital Asset Management Product Strategy:

Drive and communicate a clear product vision and strategy that is aligned with company goals and business priorities
Develop the digital asset management (DAM) strategy and prioritized capability roadmap by partnering with leaders from various Nordstrom business units, and other Product and Engineering teams
Organize digital asset management quarterly business reviews with Adobe along with business partners to align Nordstroms digital asset management strategy and business goals with Adobe’s product roadmap
Be the digital asset management product evangelist by acting as the champion for the future of DAM products both internally and externally to Nordstrom, and ensuring a deep understanding of their collective value proposition

Market, Technical Industry and Customer Research:

Stay up to date on technology and advances for digital asset management platforms to determine technology roadmap opportunities and when to upgrade existing software solutions, add automations and GenAI capabilities
Keep current with customer research, competitive landscape, and Nordstrom ecosystem to understand the needs and impact of digital assets to aid the customer journey

Cross-functional Collaboration:

Work closely with business partners in Marketing, Digital Merchandising, and Nordstrom Photo Studios to understand their workflow processes, functional needs and how digital asset management services their overall businesses
Develop and maintain strong alliances with digital asset administrators and vendors to support product updates, configuration, asset management, and application governance
Partner with other Product Management leads across the Product Management organization to align digital asset management product roadmap or functional capabilities into larger cross-functional technology-supported initiatives
Collaborate with the Experience Design team to create meaningful digital experiences for our employees and customers
Partner with the Engineering teams to drive application development through technical requirements and user stories, day-to-day management of backlog and feature releases

Digital Asset Product Management:

Design, develop and manage activities for a suite of digital asset management products and integrated systems from planning through production, release, maintenance and end-of-life
Lead the discovery of new products, researching industry-leading product solutions, assessing and assisting in determining procurement or in-house creation/development of applications, and driving integrations with existing systems within the Nordstrom technology ecosystem
Support digital asset product launches along with technical project management for planning, scheduling and execution
Analyze product performance metrics and provide insights for continuous improvements
Facilitate the resolution of risks, issues, and changes related to the product development life cycle, including but not limited to modifications, upgrades, and maintenance of the digital asset management product or product line

QUALIFICATIONS

The Basics:

6+ years in the product management discipline
Bachelor’s degree in Business, Engineering, Computer Science, or equivalent experience

Ability to inspire others, including demonstrated experience managing and leading strong teams
Ability to partner effectively to define, measure and analyze processes to identify improvement opportunities
Technical background and understanding of software development principles, including Agile development, and testing methodologies
Proven track record of managing all aspects of a successful product throughout its lifecycle
Proficient in data analysis and performance metrics
Strong critical thinking, analytical and problem-solving skills
Ability to explain complex technical material clearly to users with varying levels of proficiency
Excellent verbal and written communication skills, including presenting to various levels within a matrixed organization
Outstanding organizational and time management skills

Preferred:

Digital Asset Management experience within a large corporation or retailer
Working experience with Adobe AEM Assets Cloud Services
Preferred experience implementing third party tools/SaaS for internal business users
Master’s degree in Business Administration, Information Technology, or equivalent experience

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Washington: $130,000 - $201,500 Annually This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

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