Technical consultant Embedded Software
Job description
Our team has a unique opportunity for a Technical consultant Embedded Software who will work as an intermediate between our High Tech Customer and remote teams in Bulgaria and Portugal. As a Technical consultant you create, maintain and extend business by building and managing long term relations with our customers. You will serve as technical liaison between the client and the teams and support them with your technical knowledge and broad experience. As a trusted partner you will manage new leads and lead them to become nearshoring projects; discuss engineering requests; bring technical insights of different customer departments to the table.
You will be visiting the client on a daily basis. Your position can be defined as critical for all stakeholders. You will be responsible for customer relationships and be the prime contact for our customers for related projects, in a complex, demanding and frequently changing environment. You have an eye for signaling any deviations in quality, lead time and budget, bring them forward and manage them.
To achieve awareness of customers’ needs you bring these “signals” and customer feel to the team. You ensure 2 way communication and manage escalations from Sofia team to the client. Your experience brings responsibility and ownership to the projects which ensures that our solutions are sustainable and embedded thoroughly in our clients’ organization.
Additional responsibility
● Client communication on multiple levels; with technical specialists, project managers, discipline leaders and assigned staff involved in the projects
● Attend onsite meetings with the customer
● Align on requirements (Functional and technical), project planning, tracking and reporting
● Provide technical consultancy in your field of expertise
● Serve as a technical liaison between the customer and the remote SW development team(s)
● Collaborates to the (long term) outsourced product road-map/vision creation and align with relevant stakeholders
● Close the gaps that come with nearshoring and develop structural solutions
● Develop budgets for engineering proposals
● Initiate follow on project sales and managing additional budgets
● Identify new leads within your field of play
● Develop your knowledge to become a fully committed and respected team member
Abilities:
- Think on conceptual level and be able to analyze the impact, (high level) design, prepare and breakdown work of the planned features
- Align on regular basis with the client about priorities, scope and dependencies (between software teams.
Skills and Experience
● Master of Bachelor degree in a technical area
● Strong communication skills across functions and teams, up and down the chain of command
● 3+ years experience in Project Management
● 8+ years experience in software development environment (e.g. as SW/Architect and/or senior SW/Engineer)
● In-depth experience with designing and writing software in High Tech embedded environment
● Experience working in an High Tech embedded environment
● Experience with agile SCRUM based projects
● Strong negotiation skills and ability to proactively deal with conflicts and related escalation methods
● Very good English communication skills
● Experience with writing code in C/C++ and Python
● Experience with Scaled Agile Framework (SAFe)
● Experience with outsourcing
● The ability to level with the customer and the technical SW development team
● The ability to influence people to get things done
● The ability to work multiple days a week on-site at our customer (in Wilton)
Miscellaneous
You are:
● A highly motivated self-starter with a passion to accomplish results
● A team player
● An US citizen, living in US for 10+ years
● Willing to travel to Bulgaria and The Netherlands few times a year
Job Type: Full-time
Salary: From $125,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
Ability to Commute:
- Wilton, IA 52778 (Required)
Willingness to travel:
Work Location: In person