Join the people helping people.
For people drawn to serving others through their work, PSCU is a place to thrive, as we serve our credit union members best by taking care of each other first.
PSCU is a proud recipient of the
2023 Gallup Exceptional Workplace Award
and has been named to the
Forbes list of America’s Best Midsize Employers 2023
! These recognitions reflect the strength of our culture and core values, which help PSCU grow, evolve and foster a highly engaged workforce.
If you want to help shape an industry, challenge yourself, and invest in your own future, this is the place for you. PSCU is a highly accessible environment where you’re empowered to think on your feet, work from your heart, and discover the very best version of your professional and personal self. “Our Momentum. Your Moment.”
This application is the first step in seizing your moment.
This position is a strategic product line owner in the company and is responsible for overall growth and profitability of assigned product lines (examples: credit, debit, fraud, digital). The position will design the product vision, cultivate and execute strategies, create business plans, and deliver sales support to drive profitability and penetration results. The individual will develop and manage budget for each assigned product and any associated marketing campaigns. In addition, this position will gather and prioritize product, market drivers, customer requirements, and launch new solutions to help deliver winning payment solutions to the industry.
Essential Functions & Responsibilities
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Create, manage, and implement an annual strategic plan, marketing plan and budget and administer all plans to ensure alignment with company objectives.
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Responsibility for forecasting line revenue and profitability by gathering and analyzing internal capabilities and capacity, market demand, and external competitive information.
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Manage and direct development of all product commercialization duties, including of sales strategies focusing on solution differentiation, pricing comparisons, advertising methodology, marketing approach, competitive comparisons, and cost/benefit analysis for solution participants.
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Partner with Marketing Services to create and prepare advertising and promotional materials for products and solutions for member credit unions and consumers.
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Partner with member credit unions and advisory group credit unions for select market evaluation, research, surveys, focus groups, and pilot testing.
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Be an expert on market trends effecting solution offerings to maximize market opportunities and minimize the negative effects of competitive activity.
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Create and publish or present thought leadership regarding trends and usage of assigned product lines.
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Ensure effective communication of pertinent information to internal staff and external member-owners relating to new solution initiatives and existing solution enhancements.
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Lead and participate in meetings to support the executive committees throughout developmental stages to track and communicate progress; participate in various PSCU, Vendor, Partners, or other advisory groups or committees.
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Maintain current knowledge of the latest industry trends and integrate them into product line where appropriate; consult credit unions on best practices relating to product.
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Report and routinely update solution performance information for reporting to Senior Management.
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Represent and support PSCU personnel at sales meetings, vendor and partner meetings, trade shows, and association functions.
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Direct the development of product documentation, procedures, training and marketing materials.
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Perform other duties as assigned.
Position Requirements
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Bachelor’s degree in Business, Marketing, Technology, or related field or equivalent combination of education and experience required.
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Combined seven (7) years of experience in product management, agile project management, product marketing, technical product implementations, and/or business systems analysis supporting technical products required.
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Two (2) years in product management required.
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Experience with product budgeting and forecasting required.
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Experience with the financial, credit union industry and core or account processing required.
Knowledge, Skills, & Abilities
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Demonstrate behaviors based on PSCU values: Excellence, Innovation, Leadership, Passion, Trust and Diversity, Equity, & Inclusion
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Ability to think strategically and globally regarding the development and implementation of assigned products and solutions
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Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audiovisual support aids
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Ability to manage multiple projects, work in market-driven, fast-paced environment and meet deadlines
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Strong leadership, problem solving, and negotiation skills required; contract negotiation experience required; ability to influence others
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Demonstrate strong analytical, reasoning, and quantitative skills
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Knowledge of processing systems directly related to the specific job function, as well as the industry at large, preferred
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Proficiency in the various MS Office applications
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Ability to travel as needed, 25-40%
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Ability to exercise discretion and independent judgment in making decisions and interact effectively and positively with all levels of personnel, credit unions, partners and vendors
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Product training and product demonstration/presentation experience required
Pay Equity
PSCU is committed to pay equity and a competitive benefits package. The hiring amount for this position based on relevant experience and internal equity; the pay range is:
$95,500.00
to
$162,300.00
- Note: The amount shown is based on full time annual salary and would be prorated based on role.
In addition this position is eligible for an incentive plan, based on performance.
Benefits
At PSCU, everything we do recognizes the fact that our employees are our most important asset. That’s why we are committed to a work/life integration that goes above and beyond to ensure that you have quality time at home with your family and/or to pursue outside interests and aspirations. We back this up with generous PTO, the opportunity to work remotely, flexible scheduling, and a management team that understands how to adjust when the unexpected curveballs of life happen.
Check out the comprehensive benefits PSCU has to offer that further solidifies our reputation as a company that just “gets it” when it comes to balancing life’s planned and unplanned events while equipping you with all the tools for growth.
PSCU offers:
Beautiful, state-of-the-art campus
Endless opportunities for advancement
Competitive wages
Generous paid time off and paid holidays
Our benefits package includes:
Medical with telemedicine, no-cost diabetes supply program, and expert medical opinion services
Dental and Vision
Basic and Optional Life Insurance
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Legal Plan
Pet Insurance
Adoption Assistance Plan
Mental Health and Well-being: Employee Assistance Program (EAP)
Mental health and Well-being: Virtual mental health support and resources
Tuition Reimbursement
Wellness program
Back-up child care program
Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
PSCU is committed to health and safety of all who enter our workplace. If this position requires you to report onsite at a PSCU location, employee attentiveness and cooperation with PSCU Employee Safety Workplace Protocols is critical.
Please Note: For roles with certain levels of travel and/or company car usage, PSCU will require a completed Motor Vehicle Record Check, valid driver's license, and proof of insurance at time of hire and annually.
All applications are reviewed by an AIRS Certified Diversity and Inclusion Recruiter.
PSCU is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
PSCU is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster
and the "EEO is the Law" Poster Supplement
. PSCU will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.
PSCU is an E-Verify Employer. Review the E-Verify Poster here
(English and Spanish).
For information regarding your Right To Work, please click here
(English and Spanish poster).
As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@pscu.com
for assistance.