About This Role
We're looking for a skilled and motivated Senior UX/UI Designer to join our team, collaborating closely with designers, engineers, and stakeholders to enhance our design practice. In this role you will be responsible for creating user experience designs and visual user interface designs for Ace Hardware's digital offerings; acehardware.com and the consumer mobile apps, which support the 4800+ Ace Hardware stores across America.
What You'll Do
Explore complex, ambiguous problem spaces with your cross-functional team to understand the opportunity and translate the opportunity into innovative user experiences.
Transform requirements and ideas into deliverables including flows, site maps, wireframes, prototypes, and high-fidelity designs that communicate design requirements to the project team
Gage the usability of new and existing features and makes suggestions for change.
Work with business partners to identify and prioritize new features and customer experience improvements, by advocating for the customer and providing user experience insights.
Collaborate closely with engineering and business partners to ensure that designs are technically feasible and collaborate on alternative solutions when scope or technical implementation challenges arise .
Perform as a team player and help support the evolution of a growing user experience team
Design for scale and consistency, through visual hierarchy, layout, information architecture, across your design deliverables and while using and contributing to the Ace Design system.
Who You Are
You possess a natural curiosity and are eager to explore new solutions to slove problems. You embrace different perspectives and have a strong sense of self-awareness.
You enjoy collaborating with cross-functional teams, possess strong motivation, and actively seek personal and professional development opportunities.
You are not hesitant to speak up or voice ideas that you think are important for our customers.
3+ years experience in user experience design, digital design, or other related UX experience in a corporate or agency setting.
Excellent portfolio showcasing information architecture and interaction design expertise for desktop and mobile devices.
Strong communication skills to effectively present and discuss design processes and decisions.
Proven experience in transforming requirements and ideas into deliverables, including flows, site maps, wireframes, prototypes, and high-fidelity designs.
Excellent communication skills to effectively collaborate with stakeholders and project team members.
Expertise in design tools such as Figma, Sketch, or Adobe Creative Suite.
Experience with design system creation, maintenance, or contribution
Understanding of the e-commerce competitive landscape to inform UX design solutions.
Knowledge of e-commerce best practices and experience working on retail e-commerce websites is preferred.
Demonstrated ability to deliver large-scale design initiatives with a focus on scalable systems and patterns.
Bachelors degree in a discipline related to functional digital design work is preferred.
Understanding of mobile and responsive design.
Experience with user research, usability testing, and site analytics is a plus.
$120000 - $135000 Per Year
Why should you join our team?
We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.
In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:
Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 126% of your target opportunity!)
Generous 401(k) retirement savings plan with company contributions, averaging 9.6% per year of eligible earnings over the past 5 years
Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability ) & life insurance benefits for you and your dependents
21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
Company Car, phone and fuel card are provided for field-based positions
Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
Birth/Adoption bonding paid time off
Adoption cost reimbursement
Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
Identity theft protection
- Benefits are provided in compliance with applicable policies.
We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.
Equal Opportunity Employer
Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.
This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.