Director Food Beverage Groups Meetings Events - Americas
Supports Americas hotels with the development and execution of the Groups Meetings Events Food Beverage strategy through learning and development tracking food and beverage trends developing food and beverage communications supplier partnership technology innovation and collaboration with Food Beverage HSM Finance HR IT Brands Sales Innovation Insights HWS Revenue Management Regional Group Sales and e-Commerce teams as required.
Scope of responsibility in collaboration with Food Beverage Leadership Team:
bull Ascertain and deliver back to the business trends and competitor intelligence from the catering world at large.
bull Collaborate with supplier and internal partners related to Food Beverage to develop a Groups Meetings Events program and platform that can elevate the experience for Hilton Groups Meetings Events.
bull Collaborate and build relationships with Destination Management Companies to build local understanding and insights for programmatic use.
bull Drive meeting planner and attendee experience satisfaction MPS/SALT to grow loyalty.
Deliverables
bull Recommend develop and operationalize Food Beverage programs products and experiences for Groups Meetings and Events at scale.
bull Develop strategic framework for five-year commercial plan for Food Beverage for Groups Meetings Events.
bull Develop tools and resources for Food Beverage leaders to deliver consistently to the field.
bull Develop a learning and development program for Food Beverage focused on Groups Meetings and Events.
bull Develop Food Beverage for Groups Meetings Events content for relevant audiences.
Requirements
Required Qualifications
bull Deep understanding of the catering world and its competitive landscape.
bull Entrepreneurial continually spots opportunities to increase revenue or reduce costs in the context of a changing business environment
bull Communicate clearly and concisely both orally and in writing. Show confidence in communication to various audiences. Present information in a professional clear and open manner view communication as a two-way process and possess good listening skills
bull Manage own personal time efficiently within tight schedules. Flexible in the face of change revisiting priorities as circumstances change
bull Highly experienced and knowledgeable in food and beverage product sourcing production handling and presentation
bull Understand the local marketplace/business plan and in the context of company-wide objectives
bull Prior Meeting Planner experience or certification is a plus
bull Active member of meeting planner professional organizations is a plus
bull Bachelors degree Masters Preferred in Hospitality Management Business Management or another related field
bull Ten 10 years of experience in Hospitality Management Catering Events Management or a similar field
bull Seven 7 or more years of professional experience
bull Proficiency skills in the use Mic...