As a Product Manager you will focus on crafting a product experience helping guests team members and properties drive business for hotels. You will work with designers on defining innovative customer experiences and coordinate with technical teams to deliver on the vision. You will guide products through the entire development lifecycle helping champion products to partners and be directly responsible for products' performance. A successful candidate will be a self-starter that possesses a strong product management background and a solid understanding of current web and mobile technologies.
Responsibilities to include:
Utilize critical thinking to identify new opportunities that will improve revenue and overall growth in the business.
Pinpoint customer needs, owners, members, guests, partners, and Team Members to help define and prioritize product features that drive the most impact.
Research and put together business cases for new product concepts and present to both technical and non-technical partners.
Collaborate with Engineering and Design in an Agile environment to deliver on new features resolve product issues and act as an evangelist for your assigned products.
Write top-notch business requirements and ensure technical teams are in lockstep with your requirements.
Handle bottlenecks provide escalation management anticipate and decide on trade-offs and ultimately balance business demands with technical/time constraints.
Define a product's key success metrics analyze/present metrics post-launch and quickly act on trends that arise from those metrics.
We believe the success in this role will demonstrate itself through the following attributes and skills:
Consistent record of taking ownership of projects including defining scope driving results and rolling up sleeves to get the job done
Consistent track record of being able to think high-level and in the weeds with a knack for creative problem-solving
Demonstrated ability to translate customer needs into business and product requirements
Shown ability to work hand-in-hand with developers/QA to build a product
Ability to thrive in a fast-paced agile environment and to break through ambiguity
Outstanding written and verbal communication skills
Solid attention to detail excellent organization skills and ability to manage multiple projects and responsibilities