The successful candidate will join Tax Executives Institute, the preeminent association of in-house tax professionals worldwide, to lead the day-to-day management and operational aspects of TEI’s Learning Management System (LMS) and the development and delivery of synchronous and asynchronous learning (online professional education) for the organization. Specifically, the candidate will develop and deliver our Simulive and Webinar programs and transform these into fully online learning experiences for sale in the LMS library to an external audience. We offer a flexible and collegial work environment in which our staff can be innovative and proactive while collaborating with other team members.

Background

Tax Executives Institute was founded in 1944 by 15 corporate tax executives in New York City and is dedicated to improving the tax system in a principled, effective manner. Since its founding, TEI has grown into a global organization of over 6,500 members representing over 3,000 of the leading businesses in the United States, Canada, Europe, Asia, and Latin America.

TEI serves its members by providing continuing education, networking, advocacy, and other opportunities to help advance their careers and the tax profession. TEI is growing its online professional education offerings and seeks a Digital Programs and eLearning Manager to join our team. This position will be responsible for developing and delivering TEI’s online professional learning offerings, maintaining TEI’s LMS, and collaborating across TEI to lead and execute our online learning strategy.

Position Description and Primary Roles & Responsibilities

Learning Management System

The Digital Programs and eLearning Manager plays an important role within the organization, responsible for the day-to-day management and operational aspects of the enterprise-wide LMS and associated e-learning platforms. Responsibilities include:

Oversee the administration of the LMS, including user accounts, courses, content, and reporting. Create and manage user groups and permissions within the LMS to ensure appropriate access to courses and content.
Serve as the primary point of contact for LMS support, troubleshooting technical issues and providing training to users (internal and external).
Manage LMS integrations with other systems and platforms and collaborate with IT staff on LMS maintenance and security.
Generate reports on LMS usage and performance and provide data-driven recommendations for improvements. Track, collect, organize, and interpret training data.
Stay up to date on new features and functionality in the LMS and make recommendations for updates and upgrades.
Monitor LMS vendor contracts and licensing, and coordinate with vendors on support and service issues.
Oversee installation and implementation of new learning technology, software, and hardware, and support digital transformation and implementation initiatives.

Content

Lead the development and delivery of synchronous and asynchronous learning (online professional education) for the organization, focused (currently) on our Simulive and Webinar formats and transforming those recordings into fully online learning experiences for sale in the LMS library.
Oversee production for all Simulive and Webinar offerings offered by TEI, including; scheduling, vendor management (recording firms, etc.), technical editing of video, SME participation confirmation, ensuring registrants’ enrollment, attending and presenting the content via the Zoom platform, post-event surveys, and post-event analysis. Convert offerings (where appropriate) into fully online learning experiences for sale in the LMS.
Lead TEI’s online learning development strategy. Partner with TEI Staff (Legal, Marketing, Content Production, Sponsorship, and IT) and external subject matter experts (SMEs) to lead the design, development, updating, and implementation of TEI’s online learning programs.

Other

Manage TEI’s annual reporting to NASBA for group internet-based programs; oversee TEI’s application to NASBA for QAS self-study programs; create QAS self-study eligible programming for select content (Ethics courses, etc.)
Onsite support at in-person events (2-4 times per year)

Perform other duties as assigned.

Experience, Knowledge, and Skills

BA/BS degree with a minimum of 5 years of relevant experience in managing and administering an LMS (TEI uses LearnUpon) and designing, developing, and delivering synchronous and asynchronous online professional development and eLearning programs.
Experience in designing engaging course content and developing online courses in an LMS environment with the ability to be creative, flexible, and innovative in course design.
Intermediate-level knowledge of training methods, tools, techniques, learning principles, and design for eLearning courses, leveraging the following skills: storyboarding, Articulate Storyline 360 (or other eLearning authoring tools), ADDIE, AGILE, and adult learning principles.
Working knowledge of audio recording and editing software, photo editing software, Adobe Creative Cloud Suite software (plus others).
Ability to provide instructional, curriculum, and technical design consulting services to SMEs.
Ability to create, update, and maintain clear documentation and other instructional materials (manuals, multimedia and online tutorials).
Experience with the full Microsoft Office Suite, Smartsheet, SharePoint, Zoom and other virtual platforms, Association Management System platforms (TEI uses Netforum), and business analytics software platforms (basic understanding of data analytics for report generation and analysis).
Ability to drive continuous improvement of learning systems, processes and tools, and resolve issues successfully when handling situations that are not clearly defined and use sound judgment and decision-making.
Ability to problem solve and think critically - taking on multiple complex challenges and initiatives simultaneously with optimism and a helpful attitude.
Detail-oriented and organized - superior time management and organizational skills with the ability to prioritize tasks.
Ability to build relationships - establishing trust with department leadership, the Marcomm and Events team, internal stakeholders, TEI members, and other external stakeholders.
Strong collaboration and communication skills – effectively communicating with TEI staff, TEI members, vendors, etc., to help achieve goals.
Experience working with NASBA and state CPE certification organizations is a plus.
Ability to work in the Washington DC office on a regular, but flexible, basis.

Travel

Travel will be required 2-4 times per year to support the Institute’s educational events.

Compensation & Benefits

TEI offers a collaborative team environment with a competitive salary and excellent benefits, including health, vision, dental, and life insurance; flexible spending accounts; a hybrid in-office/remote schedule; annual performance-based bonus and salary increases; generous paid leave; and a 401(k) with a 6% employer match. Our office is located at the Metro Center Station in Washington, DC, near shopping, restaurants, and the Red, Orange, Silver, and Blue Lines.

To apply, please provide a copy of your resume and salary requirements to Martin Schuebel, Director of Marketing, Communications & Events, at mschuebel@tei.org.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance

Schedule:

Monday to Friday

Ability to Relocate:

Washington, DC 20005: Relocate before starting work (Required)

Work Location: Hybrid remote in Washington, DC 20005

Tax Executives Institute

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Digital Programs and eLearning Manager