Queen City Manufacturing, the largest private label supplier and manufacturer of melamine sponges in the U.S., is seeking a dynamic, high energy E-Commerce Specialist to join our team.

This position will be accountable for delivering an exceptional omni-channel experience for our retail customers to maximize conversion and increase sales. The responsibilities of this role include SKU setup and maintenance within retailer portals or data management systems, content enhancements, creative requests, product reviews management, and content organization for retail accounts within various portals.

In addition, this individual must be able to work independently, while utilizing efficient tactics to execute data-driven, omni-channel strategies for our retail customers and company website. The ideal candidate is confident using technology to enhance our SKU launch process and content management approach to execute best in class omni-channel experiences. Duties include:

Set up all new items for retail customers, including store and online retailer listings.
Manage and review merchandise presentation for online retail partners to ensure the categorization, imagery, copy, pricing, and site placement meet brand standards.
Coordinate with Product Marketing and Sales teams to execute best-in-class product launches on time.
Analyze data to optimize the customer experience, make suggestions, and take action to improve conversion rate.
Manage product review syndication and gather product reviews, as needed, across all retail customer sites
Monitor and conduct site audits for accuracy of product listings
Manager all 3P Ecommerce sales/shipments on a daily basis.
Track status of projects, communicating with relevant cross-functional teams, and providing quality assurance of retail partners
Recommend retailer specific improvements, updates, and changes necessary for best-in-class merchandising
Optimize SEO, keyword rankings and product listings continuously

Education and Experience

1. Degree in Marketing, Business Management, or related field preferred, or appropriate combination of education and relevant practical experience may be considered.

2. 2+ years eCommerce (and best practices), CPG, site merchandising, item setup, project management, category management or digital marketing

3. Clear understanding of the technical nature around item setup (attributes, taxonomy, image needs, asset specs, etc.) and experience writing creative briefs.

4. Expertise in Retailer portals (preferred)

5. Experience with Excel item setup templates

6. Highly organized with the ability to manage multiple projects simultaneously

7. Exceptional computer skills required

8. Proven experience of managing and optimizing online sales on omni-channel platforms

9. Channel Advisor, Shipstation, Amazon FBA, Walmart, etc.

10. Basic design acumen is essential for this position

The qualified candidate must be a U.S. citizen, with strong customer services skills, who is results-oriented, quality driven, and has the ability to communicate effectively.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to communicate via telephone/computer with customer base and company representatives. Specific vision abilities are required for this job; including, close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work

This is an "in office" position working 40 hrs. per week, Monday through Friday.

Note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $43,000.00 - $50,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Retirement plan

Schedule:

8 hour shift
Monday to Friday

Ability to commute/relocate:

Buffalo, NY 14217: Reliably commute or planning to relocate before starting work (Required)

Experience:

Marketing: 2 years (Preferred)

Work Location: In person

Queen City Manufacturing

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E-Commerce Specialist