Description

Who we are

Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®.

We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.

About the role

Quantum Health’s Software Engineering team is looking to add a passionate and experienced Manager, Software Engineering to help build our next generation of software applications. This role takes ultimate accountability for the software products that are being created, integrated, and implemented by Quantum Health engineering teams. This individual provides leadership to a team of Software Engineers, Business Systems Analysts, and QA Automation Engineer resources in delivering end to end, high quality, secure solutions. The Software Engineering Manager is a constant champion for Quantum's values and pillars. Implementing best practices across multiple disciplines and working across team boundaries to drive consistency and quality makes this a challenging and exciting role.

Quantum Health is uniquely positioned to interact within multiple layers of the healthcare ecosystem: Payors, Providers, and Patients and the software engineering teams are at the forefront of those interactions. This role will help design, build, implement, and support the applications that drive and enhance those interactions.

What you’ll do

Support the discovery, definition, delivery, and maintenance of software solutions used by Quantum’s internal staff and external stakeholders. Closely collaborate with Product and Operations to identify and prioritize the work. Represent the technical viability of business solutions as the technical member of the product, engineering, and operations working team.
Manage relationships with partners and vendors who provide capabilities that support the team’s work. Consistently achieve business goals on time and on budget.
Provide leadership to the team including adherence to best practices, leading team through change with new technologies and tools, and advocating for the advancement of architectural goals. Understand the team’s workload, progress and challenges, and help to remove roadblocks.
Provide people leadership and oversight to a cross-functional team, including but not limited to alignment with company objectives, coaching, career development, succession planning, talent review, performance management, etc.
Support the production environment as priority one. Ensure system uptime and usability expectations are met, and production defects are managed in a timeframe appropriate to the company impact.
Collaborate with other engineering teams, including software, data, and platform teams, to ensure consistent practices across the department and forward momentum toward shared architectural goals. Identify knowledge and training gaps and create learning opportunities through targeted assignments, stretch opportunities, mentoring, internal knowledge sharing and external learning opportunities.
All other duties as assigned.

What you’ll bring

Bachelor's degree in technology or related field or equivalent experience
Strong leadership skills developed with a minimum 5 years' experience leading engineering teams
Experience with architectural design and ability to drive consensus on design and approach, including frameworks, languages, and build/buy conversations
Experience working directly within engineering teams, and track record of leveraging technology to solve business problems of varying degrees of complexity
A deep understanding of the software development lifecycle, modern engineering practices like TDD, test automation, CI/CD pipelines, secure design, scalability, and resiliency
High degree of technical competency, ability to learn new technology quickly, aptitude for details and ability to make both strategic and tactical decisions
Ability to analyze and estimate resource capacity needed both with a current state focus and longer-term roadmap view in mind
Experience partnering with product, operations, vendors, partners, and other technology departments to ensure proper prioritization and execution of the work required to deliver business value
Ensure team’s success by managing work intake, backlog, planning, deliverables, and execution, with a focus on enabling the team to balance their workload
Ability to work with ambiguity and adapt to changing priorities and deadlines in a fast-paced environment
Strong interpersonal communication skills, including influencing and ability to encourage innovation
Highly collaborative, willingness and demonstrated ability to work in teams, proven relationship-building skills
Strong problem-solving skills, good attention to detail
Protect and take care of our company and member’s data every day by committing to work within our company ethics and policies
Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily.

#LI-KT1 #LI-hybrid

What’s in it for you

Compensation: Competitive base and incentive compensation
Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!

What you should know

Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer .
Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.
Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.

Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General.

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