Officer, Digital Strategy. New York. Posting Date: 04/09/2024. Deadline: 04/26/2024

Reporting To

Associate Director, Digital Communications

Team Name

Digital Communications

Role Purpose

Creates and manages content across multiple digital platforms, all in service of advancing Open Society brand, advocacy, and issues.

Key Responsibilities

Creates and manages content for digital platforms, working across Communications to shape stories and messaging into content optimized for engagement across web, social, and email
Works closely with project team leads to define and execute content strategy aligned with project objectives and target audiences
Collaborates with geographically dispersed teams of copywriters and creatives on content development
Pitches and develops video and multimedia storytelling, working with internal stakeholders and managing external partners on production
Maintains editorial voice and establishes best practices across digital properties
Manages digital projects and initiatives as needed in coordination with other teams and outside vendors/agencies/partners
Implement best practices for content quality and performance optimization.

People Responsibilities (Total Team/DRs)

None

Key metrics

Content quality and consistency; engagement and conversion rates; brand awareness and reach

Key internal relationships

Director, Digital Communications; Digital Strategists; and Communications Team

Key external relationships

Multimedia providers, agency partners

Qualifications

Essential:

University degree or equivalent experience

Desirable:

Experience

Essential:

Substantial experience working in digital communications with a proven track record in project management across multiple projects
Broad experience working with contact and content management systems and social media publishing platforms
Experience writing and managing content for large, global properties and accounts
Superior writing and editing skills (in English) and experience producing and managing digital content, including messaging and short form social media content
Expertise in building and managing a social platform strategy, content calendaring, and audience engagement
Experience collecting, analyzing, and reporting on data from various sources, such as web analytics, social media platforms, email campaigns, and paid media

Desirable:

Experience managing video and multimedia content production
Experience with HTML and CSS

Competencies

Functional Competencies:

Flexibility, creativity, initiative, and ability to take on multiple evolving responsibilities effectively
Strong attention to consistency and detail
Strong ability to collaborate cross functionally and senior stakeholders
Exceptional communication and presentation skills
Taking responsibility and ownership for organizational, team and personal commitments including and hold others accountable for results of assigned responsibilities.

Personal Competencies:

Demonstrates commitment to OSF’s core values of humility, commitment, collaboration, respect, inclusivity and integrity
Commitment to continuous learning and growth in the areas of diversity, equity, inclusion, antiracism and social justice
Innovative approaches to problem-solving under tight deadlines
Strong understanding of cultural differences and the proven ability to build and maintain relationships with a wide range of people from diverse backgrounds within a complex organization
Excellent judgment, decision-making ability, and discretion, especially regarding the handling of sensitive and confidential information

Languages:

An excellent knowledge of English. Knowledge of other languages would be an asset

The salary range for this role is $102,500 - $189,600 (USD). The final offer is influenced by a wide array of factors including but not limited to skill set and level of experience.

Competitive rates of pay apply.

Open Society Foundations is committed to advancing diversity, equity and inclusion, and to building a diverse staff that reflects the movements, issues and communities that our mission serves. Candidates from all underrepresented backgrounds, identities and communities are encouraged to apply.

We are committed to providing reasonable accommodations to applicants and colleagues with disabilities.

Open Society Foundations

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Officer, Digital Strategy