POSITION SUMMARY

We are seeking a full-time Continuing Education (CE) Coordinator to support our important work of providing instruction to a diverse audience of learners. CE classes and programs, both in-person and online, are critical in helping connect the public to our mission, and in supporting the essential training of our students and alumni.

The ideal candidate is enthusiastic about positively impacting the lives of others and will possess a

combination of education and experience. We focus on understanding the total person and believe one’s background, attitude, values, and personality are important factors to consider when hiring.

North Bennet Street School (NBSS) welcoming institution that values work-life balance, offers a

competitive starting salary, provides the tools needed for work success, and supports personal and professional development with training and mentorship to help launch your career.

This is a full-time non-exempt position with a starting rate between $22.50 and $28.00/hour. This is a hybrid position that offers a combination of an onsite and remote schedule.

WHY YOU SHOULD APPLY!

• Competitive Salary

• Great benefits including medical and dental coverage, flexible spending accounts, paid holidays, generous PTO policy

• Retirement plan, 100% paid life insurance, long and short-term

disability

• Great organization located in historic North End, MA.

ESSENTIAL JOB FUNCTIONS

Continuing Education support

Support the development of class schedules with the Director.
Manage and maintain class registration system, including creating class listings, processing refunds, printing reports, etc.
Communicate regularly with CE instructors and teaching assistants.
Provide excellent customer service to students by email, phone, and in-person.
Complete other tasks as required.

Marketing & Engagement support

Provide support for
CE-related print and digital communications.
Collaborate with staff and faculty on occasional School-wide events, including Open House and Graduation.
Complete other tasks as required.

PREPARATION,

KNOWLEDGE, SKILLS & ABILITIES

Three years of experience in a professional environment. Arts administration or academic experience is a plus.
Excellent interpersonal and communication skills, with a high level of customer service.
Attention to detail and organization.
Ability to develop systems and processes that support efficiency.
Ability to work independently, prioritize workload, and meet multiple deadlines.
Demonstrated software proficiency and able to learn new systems with ease. Knowledge of Google Workspace and additional content management systems or email marketing platforms is a plus.

WORKING CONDITIONS/PHYSICAL DEMANDS

Must be able to frequently walk up and down stairs
Must be able to lift more than 25 lbs. and assist others to do the same.
Walking, standing, and bending for long periods of time
Ability to sit at a computer for period of time

HOW TO APPLY:

Please send your cover letter and resume to jobs@nbss.edu with “CE Coordinator” in the

subject line by May 13, 2024.

ABOUT NORTH BENNET STREET SCHOOL

America’s first trade school, North Bennet Street School (NBSS) is a highly regarded learning institution that offers a welcoming and collaborative environment in Boston’s historic North End. We’re small but ambitious, focused on our mission to help students achieve meaningful lives and livelihoods in applied crafts and skilled trades.

The School offers full-time programs in Bookbinding, Carpentry, Cabinet & Furniture Making, Jewelry Making & Repair, Locksmithing & Security Technology, Piano Technology, Preservation Carpentry, and Violin Making & Repair. In addition, NBSS provides continuing education classes in a range of related disciplines. The School is located at an impressive, new facility in Boston’s historic North End, the community in which it was originally founded in 1881.

We are committed to equal employment opportunity for all and encourage application from a diverse group of people. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will NBSS discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, disability, mental illness, genetics, marital status, age, veteran status, or any other basis prohibited under applicable law.

Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case–by–case basis.

The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.

*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

North Bennet Street School

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