Near East Foundation (NEF)

Jordan Regional

Title: Deputy Country Director

Unit: Near East Foundation, Syria program

Reports to: Country Director

Location: Amman, Jordan

Travel: up to 10%

Expat/TCN Position: This position is open to Local Nationals, Third Country Nationals, and Expatriates

The Near East Foundation (NEF) is seeking candidates for a Deputy Country Director (DCD) to be based in Amman, Jordan. NEF is a non-profit international development organization that has supported livelihoods recovery and community-based economic development in the Middle East, Africa, and Caucasus since 1915. NEF draws on local teams, experience, and partnerships in these regions to create community-led solutions to improve livelihoods and local governance among conflict and crisis-affected groups, while maintaining neutrality and ensuring inclusiveness in our approach. Working through a network of country offices and local partners, NEF currently has operations in ten countries: Armenia, Jordan, Lebanon, Iraq, Mali, Morocco, Palestine, Sudan, South Sudan, and Syria. Our programs are organized around three pillars: Inclusive Economic Development, Climate-resilient Development, and Stabilization and Peacebuilding.

Position Description

The Near East Foundation (NEF) Syria program is seeking a creative, dynamic, and compassionate leader to join its team as the first Deputy Country Director (DCD), based in Amman, Jordan. The DCD is a member of the Near East Foundation leadership team, reporting to the Country Director, and has the overall responsibility for the effective management and implementation of, and reporting on, NEF projects in Syria as well as external relations duties. This exciting opportunity is much more than the expected DCD role. You’ll be joining the NEF Syria program as it is poised for significant growth. You will collaborate closely with the CD to strengthen and grow NEF’s innovative programs in Syria, including expanding and diversifying its funding structure.

Responsibilities

The DCD will be responsible for the day-to-day oversight of NEF Syria program teams, working with an exceptionally talented, dedicated, and committed team of national staff to support their success. The DCD will work in collaboration with both Country Program and Global NEF HQs.

Leadership and Representation

With the CD, actively engage with regional and in-country donors and the humanitarian and development community to ensure that NEF is strongly represented as required.
Remain abreast of ongoing humanitarian, development, and funding trends and actively collaborate with the team to analyze the impact on program growth opportunities.
In partnership with the CD, lead integrated teams and coordination meetings to drive cross-departmental collaboration and the effective and efficient management of partnerships.
Actively liaise with NEF program teams, locally and globally, to share best practices and explore cross-border opportunities for greater regional impact for those we serve.

Strategic Direction, Program Quality and Growth

Manage and provide strategic guidance on adaptive management and project(s) changes including realignment of activities, budgets, and extensions when required.
Manage and provide strategic guidance to capture program/project-related knowledge products.
Manage and provide strategic guidance to the Monitoring, Evaluation, and Learning (MEL) team to ensure programming is evidence and needs-based, and of high quality and impact.
Identify funding opportunities; lead the development of competitive, cost-effective, and responsive proposals that meet internal standards.

Staff Performance Management, Learning and Development

Coach, train, supervise, and mentor direct-report staff, including communicating clear expectations, setting quarterly performance objectives, and providing continually constructive performance feedback.
Maintain open and professional relations with team members, promoting a strong team spirit rooted in productive communications, collaboration, respect, transparency, and trust.
In partnership with the CD and SMT, work with HR staff to identify and implement recruitment and retention strategies and strengthen country-level policies, procedures, and practices.
Model healthy work-life balance practices. Promote and monitor staff care, well-being, and self-care and work closely with the CD and SMT to respond to identified staff care needs.

Grant Monitoring & Partner Management

Oversee the timely and quality completion of program technical and financial deliverables in accordance with funding agreements and internal requirements.
In partnership with the internal support units, strengthen, develop, adapt, and implement appropriate systems, tools and policies that enhance program effectiveness and quality.
Lead and facilitate collaborative grants management and development processes, involving key internal stakeholders throughout the opportunity lifecycle. Promote cross-departmental collaboration and shared ownership of each opportunity.
Oversee project risk management, collaborating with the Country Director and global office on preventive measures and shared security responsibility for grants and partnerships.

Key Working Relationships:

Position Reports to: Country Director

Position directly Supervises: Senior Program Managers for Syria

Key Internal Contacts:

Country Program: Senior Management Team members, program staff
Global NEF: Executive Team, Business Development, Finance, Grants and Contracts, Human Resources, Program Quality and Technical Units, Strategy, Communications

Key External Contacts:

Public and private donor agencies
Private sector
Diaspora
International and national NGOs
UN agencies
Partner organizations
Foreign governments and local authorities

Job Requirements

Education:

Bachelor’s degree required. A master’s university degree in international development or other relevant field is an advantage.

Work Experience:

8 – 10 years of progressively responsible professional experience managing complex multi-sectoral humanitarian and development programming.
Previous experience in emergency, conflict, post-conflict, and transitional settings required.
Experience working on programs in Syria.
Experience managing, mobilizing, and motivating remote teams residing and working in remote, complex, fluid and insecure contexts.

Demonstrated Technical Skills:

Demonstrated ability to develop multi-sectoral programs, including food security and livelihoods, protection, gender, and youth. Direct experience in innovative program design and delivery in complex settings in agriculture and climate change, including green technology.
micro-finance with a focus on entrepreneurship and innovation for small and medium business enterprises (SMEs); and women and youth empowerment.
Successful leadership experience managing a multi-disciplinary team and cross-cultural dynamics.
Understanding of highly sophisticated MEL systems.
Demonstrated ability for rapid, accurate analysis of complex issues, strong decision-making, and translation of programmatic priorities into operational strategies.
Ability to respond to multiple priorities promptly, producing high-quality outcomes in coordination with their team, supporting a learning-by-doing approach that deepens the capacity of team members and their professional growth.
Experience with USAID, EU, and corporate and foundation donors.

Demonstrated Managerial/Leadership Competencies:

Demonstrated compassionate leadership committed to staff mentoring, coaching, and development as core to sustainability, continuously working to strengthen the capacity of Syria teams for program excellence and high impact over the long term.
Diplomatic but direct with an ability to negotiate effectively and win over the toughest critics to achieve the best possible outcomes for those we serve.
Verbal and written skills in English, with the ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.
Proven track record with program strategy development and expanding and diversifying funding and growing programs both in geographical reach and program sectors.
Strong commitment to NEF’s values and historic commitment in Jordan and the greater region.

Language/Travel:

English and Arabic are required.
Travel: up to 10% for meetings.

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