The Product Manager position is an essential position on the Retail Product Management team, and is responsible for developing, executing and tracking new and existing strategies to grow their product lines. This position will report to the Sr. Product Manager to support and grow the product portfolio. Product lines primarily relate to consumer products such as Checking, Savings, Certificate of Deposit, Home Equity Loans and Line of Credit and Debit Cards.

The successful candidate must:

Think outside the box and develop ideas, strategies and products for Retail Banking
Partner with internal departments to develop and execute marketing campaigns and promotions
Evaluate and conduct research and analysis to develop and suggest recommendations related to product, pricing, promotions and existing partnerships to various levels within the organization
Manage projects related to products, new development, existing changes, and related compliance and or regulatory changes
Become a subject matter expert on products, pricing, competition and customer trends to identify opportunities to produce best in class products and customer experience
Participate as a lead member of cross-functional internal teams, including Operations, Compliance, Legal, Risk, Marketing and Digital departments to deliver new or updated products and promotions.
Partner with external partners to integrate new products or services, including contract negotiations, risk assessments and relationship management

Additional responsibilities include:

Develop strategies to increase product production and portfolio growth
Evaluate current product offerings for improvements and efficiencies
Evaluate, negotiate and manage all programs for assigned product lines
Research, design and propose new products, based on industry research, data driven analysis, financial modeling and customer experience
Clearly communicate business requirements and lead cross-functional team in product set up
Work directly with marketing to position and promote product lines, as well as manage and monitor customer segments
Work directly with front line sales force to promote assigned product lines. Includes promotion and product training, problem solving and proactive outreach for efficiencies and improvements
Work directly with digital channel administrators to enhance online and mobile customer experience and engagement
Present detailed analysis of customer trends and opportunities to management
Must have the ability to manage all aspects of projects independently, from creation, tracking, communication to achieving deadlines
Extreme attention to detail and compliance with business processes and applicable regulations
Perform miscellaneous duties and ad hoc reporting as assigned

Position Requirements:

Bachelor’s degree required in the areas of Finance, Accounting, Economics or Marketing; MBA and/or CPA preferred
2+ years of experience in product management or general project management, ideally in banking or financial industry
Ability to work Monday through Friday, onsite, at our Oklahoma City campus
Ability to work both independently and contribute to team structure
Experience in working and leading cross-functionally with a wide breadth of stakeholders, including users, developers, business leaders and executives in order to generate buy-in for product direction
Experience in developing and implementing a product roadmap preferred
Excellent written and verbal communication
Demonstrated experience in creative thinking and problem solving
Self-motivated
Ability to thrive in a fast-paced environment, managing several projects and tasks concurrently
Keen attention to detail and highly organized
Strong presentation skills
Advanced proficiency in Microsoft Office suite – Word, Outlook, Excel, PowerPoint

Experience

Required

3 year(s): 3+ years of experience in product management or general project management, ideally in banking or financial industry

Education

Required

Bachelors or better in Marketing or related field
Bachelors or better in Economics or related field
Bachelors or better in Accounting or related field
Bachelors or better in Finance or related field

Skills

Required

Communication - Written
Communication - Verbal

Preferred

Microsoft Word
Microsoft Excel

Behaviors

Required

Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Preferred

Enthusiastic: Shows intense and eager enjoyment and interest

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

MidFirst Bank

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Product Manager

Product Manager