JOB DESCRIPTION

The Senior Product Manager will be responsible for managing the full product lifecycle by conducting market research (desk level) and competitive intelligence and interpreting market trends, developing product roadmaps and designing product specifications, managing current product performance, and supporting go-to-market activities such as marketing positioning and pricing for the company's market-facing, revenue generating products. This position may support dental insurance products or other types of products and services.

We are hoping to find this person in the PST-Pacific time zone.

RESPONSIBILITIES

Leads product planning activities for a product or portfolio of products, including collecting customer feedback, assessing product performance against KPIs, analyzing competitor and market activity, proposing how to improve results, and creating product roadmaps
For product initiatives of moderate scope, designs new product concept(s) (includes target customers, value proposition, features, member journey, pricing) and collaborates with market research to validate customer interest
Leads creation of product initiative business cases, including sales forecast, pricing, cost estimates, and success metrics, in collaboration with sales, marketing, actuarial, and finance
On product initiatives, defines desired customer experience, identifies needed capabilities, creates go-to-market plans, and defines product analytics
Creates plan materials for insured products for use internally, with partners, and for filing with regulators to obtain approval (for insured products)
Partners with operations and technology to assess feasibility and identifies solutions to support product initiatives; acts as business sponsor during technical development and operational readiness phases. Supports contracting and management of any external partners.
Acts as the product champion internally, educating stakeholders, create product FAQ content, and conducting trainings
Project manages limited scope product initiatives through execution. Collaborates with dedicated project managers for more complex product initiatives
Mentors less experienced product managers, supervising them on specific projects, and leads creation of new product management processes and tools

QUALIFICATIONS

4+ w/Bachelor's degree
7+ years of product management or product strategy with revenue-generating products preferred. Health care, dental, or insurance industry experience required.
Understanding of medical, dental, and/or vision insurance products
Understanding of health care market and trends is preferred
Understanding of traditional and modern product design methodologies, including stage gate, business model canvas/value proposition design, and design thinking
Able to effectively verbally communicate concepts and information, including live presentations to executives
Able to effectively communicate concepts and information through email and reports as well as through visual mediums including white board drawings, sketches, process flows, and digital presentations
Able to work collaboratively and interact well with co-workers of various levels in the organization and with outside contacts

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $92,000 - $196,500

ADDITIONAL INFORMATION

Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:

Generous paid time off plus 12 holidays and your birthday off!
Low-cost premium medical insurance options
100% paid dental and vision insurance
Generous 401(k) matching and flat contribution
Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
Employee LiveWell program, focusing on overall employee well-being
Fertility and diabetes benefits
Employee discount program: AT&T/Verizon, entertainment, travel, and more!
Culture of learning: career development and tuition reimbursement
Career growth: we love promoting from within

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Please note, Delta Dental will not sponsor applicants for work visas for this position.

#LI-Remote

ABOUT THE TEAM

At Delta Dental, our success is only as strong as the people who execute it! We take enormous pride in being the nation's most recognized and widely-used provider of dental insurance - and we've come this far by living our core values of innovation, excellence, service and trust. Our vision is to motivate and empower every employee so that we're all inspired to take exceptional care of our customers, providers and ourselves. We believe in integrity, accountability, collaboration, and giving every employee equitable opportunity for their voice to be heard and development to be fostered.

If you're excited about the prospect of transforming the future of health care and growing in your career, join our smile revolution!

To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn.

We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation's largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.

Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico or other US Territories at this time.

Proof of eligibility to work in the United States must be provided if selected for hire.

Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York

Delta Dental Ins.

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